It was a similar price, it looks delicate and was the most appealing. Yes, the main stone in my ring fell out after four months and the company is refusing to refund me. moonmagic.com. I purchased a moonstone ring and I absolutely loved it. The jewelry does not outshine the customer service they offer either - the service they provide shines just as bright. How disappointing It is beautiful, very well priced, creatively different and, each of the stones have history and meaning behind them. Shipping came very reasonably even during the global pandemic. They are a fraud and I advise anyone to stay away and save their money for a legit company! My wife could not be happier. Authentic gemstones and amazing customer service. I would love to meet it in person soon! Write a review. We use cookies for analytics, personalization, and ads. Returns and exchanges made very easily, nice people and beautiful products! Avoid at all costs. For £80 this is terrible. Moon Magic book. Beautifully made, amazing customer service, outstanding price. Filter by: Filter by: Elizabeth 1 review. Reply from Moon Magic … I don't know why I am doing a review before receiving it. Best regards, Moon Magic. I'm in love! My partner bought a necklace from Moon Magic for my 30th birthday but the stone fell out after wearing it once. They asked me for a picture of the ring and the stone and once I sent that I got a tracking number with the confirmation of my replacement. I only … However, once I emailed customer service, I was given amazing service and offered a new necklace free of charge. Share. moonm agic.com. Looking forward to it's arrival, had an issue and contacted cust. Should we really have to spend over £100 for the sake of another poorly made product? I bought my moonstone back in 2018. It took a couple weeks to get here. Visit this website moonm agic.com. The ring was replaced but I had to pay $35 in postage but as the necklace was out of the 1 month warranty they would not replace it. However i was offered a replacement free with free shipping costs which i accepted so their customer service is great. They are not helping at all telling me to contact USPS. When the ring finally arrived it was a complete disappointment! Wonderful customer service and beautiful gem stonejewelry. I am going to contact my bank and BBB. There is no sender' address, I cant do anything and Moon Magic does not want to help. Confused but excited. This is the most beautiful ring set I've ever seen. The jewellery is so cheap. 4.2. moonm agic.com. They only have a month warranty because they expect them to break and don't want to give you your money back. I had already bought something from here and this was a replacement as the first item broke. Definitely will be buying from here again soon! I love the jewelry from Moon Magic. Having had the piece for only 2 months It came away from the band and snapped! I feel touched with meaning when I wear the pieces. I am thrilled with everything, even the gap between sizes. They made exchanging for a new size so easy! We’re in this together! Moon Magic book. As apart of my December long birthday/holiday/ celebrating the last year of my 30’s !!! It sparkles and looks amazing as a set of even in singles. If you zoom in you'll be able to see the blue specks in it. The first item was not as described and then broke within a month of having it. © 2020 Trustpilot, Inc. All rights reserved. Thank you. I love moonstone & feel drawn since forever. The did bot respond, until the ring arrived in Romania after 1 week later. I contacted customer service ( you can do it by email only) no phone number. Disgusting. moonmagic.com Visit this website moonmagic.com. They are truly an excellent company! It said on the website it should arrive between 6 and 12 days. I always got so many compliments when wearing it. Why do that unless you are untrustworthy? Worst experience ever. On their website they had really good reviews! Write a review. My ring arrived a little bit later than I expected and because I had mentioned it to their customer service I received a 10% discount for my next order. They offered a new necklace but I had to pay 50% plus any extras. Useful. Every discount I tried to use in the past was denied. US. High quality jewelry and fast shipping. Share. Moon Magic Reviews 224 • Great . Read 24 reviews from the world's largest community for readers. Moon Magic is the sequel to Fortune's excellent "Sea Priestess". Consumers satisfied with Moon Magic most frequently mention customer service, cant wait and shopping experience. I’m beyond excited about my moonstone purchase I will feature it on my IG page @lilasfit40s !! Read 1 more review about Moon Magic Only the latest review will count in the company's TrustScore Mars 1 review. All the best, Prom season is here, and you deserve to look and feel amazing for your big party! my Christmas present to myself! Moon Magic Reviews 1,487 • Great . I contacted customer service and they got back to me the next day because of time difference. Tip for consumers: If something is out of stock, turn on email notifications and get it as soon as it becomes back in stock! I have a few horror stories though. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Useful. They offer beautiful jewelry. Moon Magic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond. And WOW! They even asked me if I wanted to get a different stone! I should have done a little more research! Helpful (0) Tanja K. on 10/26/19 Yes, it is. The ring is bad quality, it does not match the color from the pictures on the website and it looks and feels cheap. Looks even more stunning in person! I feel the 1 month warranty is ridiculous and having both my pieces brake makes me question the short warranty time. Moon Magic has a consumer rating of 4.52 stars from 731 reviews indicating that most customers are generally satisfied with their purchases. Brought a ring and necklace from moon magic within a week the rings band snapped and within a month the necklace snapped. See business transparency Write a review Write a review Reviews 1,513 Write a review. I charged both rings under the full moon for 3 nights, night before, night of & night after main full moon energy I Now wear daily 24/7 and get compliments tooLove my moonstone, After waiting over a month and being later from Christmas and countless excuses from an incompetent seller the ring had a arrived and it's not good, bares little resemblance to the pics, Customer service was an absolute joke, read the reviews below, they don't lie! That's about when the moonstone fell out of my ring. Unfortunately the stone fell off. This company is a scam and will steal your money for fake merchandise! I asked for a refund when my necklace arrived GREEN. Consumers satisfied with Moon Magic most frequently mention customer service, cant wait and shopping experience. To find more information about reviews and trust on Sitejabber.com please visit. Best regards, Moon Magic. Learn how to stay safe during COVID-19 in our new guide: Such a waste of money. I got my new ring and it's beautiful! A win, win for everyone! Easy to shop site, and great quality products, Love the addvertising the reviews and the products. Helpful (0) Tanja K. on 10/26/19 Yes, it is. I got responses back very quickly and they were all extremely helpful. very beautiful jewelry. Hopefully this ring will fare better. Visit this website moonm agic.com. Save your cash, spend elsewhere! Moon Magic ranks 3rd among Custom Jewelry sites. However, it is only a sender who can investigate where the package is. A month?! Picture of Expectation Vs Reality... disappointing, Blue ring looks cracked & Rose Quartz looks see through. Moon Magic has a consumer rating of 4.31 stars from 738 reviews indicating that most customers are generally satisfied with their purchases. When i saw that the package it's late i emailed the company. It seems to be colored glass or plastic. This arrived today and fits like a dream. Don't purchase from Moon Magic! Beautiful and well made. This gave me confidence in shopping at moon magic and I highly rate how they deal with complaints or faulty products. When I emailed, it took a lot of follow-ups to get a response.
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